Arcane Intelligence

Arcane Intelligence

Arcane Intelligence

Bring one decision

Bring one decision

Building Intelligent Organisations

AI made your organisation faster.
Not better at deciding.

AI made your organisation faster.
Not better at deciding.

I work with chief executives to find where a critical decision breaks — and rebuild the intelligence behind it.

I work with chief executives to find where a critical decision breaks — and rebuild the intelligence behind it.

Bring one decision

Former CDTO, Unilever International

Former CDTO, Unilever International

Former CDTO, Unilever International

€2B business · 100+ markets · Visiting Scholar, Ben-Gurion University

€2B business · 100+ markets · Visiting Scholar, Ben-Gurion University

€2B business · 100+ markets · Visiting Scholar, Ben-Gurion University

What I do today

Fortune 100 digital evolution advisory.

Fortune 100 digital evolution advisory.

Fractional CDTO to privately held groups.

Fractional CDTO to privately held groups.

Board advisor to startups in data, analytics, AI and defence technology.

Board advisor to startups in data, analytics, AI and defence technology.

A Fortune 100, a privately held group, a seed-stage board. Different scales, the same loop. I don't name clients. The cases below are from my operating years, where the numbers are mine to show.

The intelligence loop

Speed is not intelligence.

Speed is not intelligence.

AI doesn’t make an organisation intelligent.

It makes it faster at whatever it already does.

AI doesn’t make an organisation intelligent.

It makes it faster at whatever it already does.

PURPOSE

SENSE

UNDERSTAND

DECIDE

ACT

LEARN

PURPOSE

SENSE

UNDERSTAND

DECIDE

ACT

LEARN

Every organisation already runs this loop.
The question is what it runs for, and where it breaks.

It rarely breaks in one place. The symptom surfaces far from the cause — which is why tracing the whole cycle is the work.

It rarely breaks in one place. The symptom surfaces far from the cause — which is why tracing the whole cycle is the work.

Below: three loops, and which stages each one rebuilt.

Three loops, rebuilt · Unilever International

Ten hours to two minutes.

Decision. Whether an order was priced correctly, in every market.

Before. A manual check taking ten hours, repeated market by market. Orders that failed the check were lost.

After. An agentic platform running the check in two minutes, across 100+ markets.

Consequence. $10M+ in orders recovered every year that used to be lost. Every order checked rather than a sample, with manual effort down 95%.

Decision. Whether an order was priced correctly, in every market.

Before. A manual check taking ten hours, repeated market by market. Orders that failed the check were lost.

After. An agentic platform running the check in two minutes, across 100+ markets.

Consequence. $10M+ in orders recovered every year that used to be lost. Every order checked rather than a sample, with manual effort down 95%.

Decision. Whether an order was priced correctly, in every market.

Before. A manual check taking ten hours, repeated market by market. Orders that failed the check were lost.

After. An agentic platform running the check in two minutes, across 100+ markets.

Consequence. $10M+ in orders recovered every year that used to be lost. Every order checked rather than a sample, with manual effort down 95%.

Stages rebuilt

UNDERSTAND · ACT

Fill rate from 60% to 90%.

Decision. Which distributors to back, and with what stock.

Before. Performance scattered across hundreds of incompatible signals. No common basis for a decision.

After. Unified with LLMs into sales analytics, inventory management and demand forecasting.

Consequence. Order fill rate moved from 60% to 90%+, with forecast accuracy at 70% and the planning cycle 90% shorter.

Decision. Which distributors to back, and with what stock.

Before. Performance scattered across hundreds of incompatible signals. No common basis for a decision.

After. Unified with LLMs into sales analytics, inventory management and demand forecasting.

Consequence. Order fill rate moved from 60% to 90%+, with forecast accuracy at 70% and the planning cycle 90% shorter.

Decision. Which distributors to back, and with what stock.

Before. Performance scattered across hundreds of incompatible signals. No common basis for a decision.

After. Unified with LLMs into sales analytics, inventory management and demand forecasting.

Consequence. Order fill rate moved from 60% to 90%+, with forecast accuracy at 70% and the planning cycle 90% shorter.

Stages rebuilt

SENSE · UNDERSTAND · DECIDE · LEARN

NPS from −60 to +40.

Decision. How to scale customer experience globally.

Before. Every order and answer depended on a person. 1,000+ trade customers waiting on someone else’s availability.

After. Digital marketing, connected commerce and self-service across the base.

Consequence. Net Promoter Score moved from −60 to +40 in two years, across 100+ markets. Service scaled three times over without scaling headcount.

Decision. How to scale customer experience globally.

Before. Every order and answer depended on a person. 1,000+ trade customers waiting on someone else’s availability.

After. Digital marketing, connected commerce and self-service across the base.

Consequence. Net Promoter Score moved from −60 to +40 in two years, across 100+ markets. Service scaled three times over without scaling headcount.

Decision. How to scale customer experience globally.

Before. Every order and answer depended on a person. 1,000+ trade customers waiting on someone else’s availability.

After. Digital marketing, connected commerce and self-service across the base.

Consequence. Net Promoter Score moved from −60 to +40 in two years, across 100+ markets. Service scaled three times over without scaling headcount.

Stages rebuilt

SENSE · ACT · LEARN

“Dany is that rare leader who possesses both high-level strategic vision and a sharp focus on operational detail.”

“Dany is that rare leader who possesses both high-level strategic vision and a sharp focus on operational detail.”

RK Chaudhari · Global Customer Development Strategy & Operations Leader · Unilever International

“The transition from traditional channels to a B2B commerce platform enabled the business to scale to billions in revenue, while reducing cost to serve and significantly improving NPS.”

“The transition from traditional channels to a B2B commerce platform enabled the business to scale to billions in revenue, while reducing cost to serve and significantly improving NPS.”

Adrian Smalley · Global Managing Partner · Salesforce

Dany Krivoshey

Why I do it this way

My father has practised medicine for 55 years. He listens, gathers evidence, prescribes, then watches what happens. Four steps. No shortcuts.

My father has practised medicine for 55 years. He listens, gathers evidence, prescribes, then watches what happens. Four steps. No shortcuts.

That is a loop, and it is the same one every organisation runs — badly, in most cases. Twenty years at Unilever International, latterly as Chief Digital & Technology Officer across 100+ markets, taught me that the technology is rarely the hard part. The hard part is describing the problem honestly before prescribing a cure. Most organisations are in too much of a hurry to do it.

Dany Krivoshey · Founder, Arcane Intelligence · Fractional CDTO · Visiting Scholar, Ben-Gurion University

The third lane

From prototype to governed use — without the enterprise delay.

From prototype to governed use — without the enterprise delay.

Most organisations have two speeds: uncontrolled experimentation, or an enterprise release cycle. The work belongs in a third lane: governed, owned by the business, live in weeks.

What you buy

One critical decision → one diagnosed failure →
one rebuilt operating loop → one measurable result.

Start here

01

Loop Diagnostic

2 weeks

One decision, traced end to end. Where it breaks, and what intelligence would actually change.

Loop map · three prioritised fixes · executive readout

01

Loop Diagnostic

2 weeks

One decision, traced end to end. Where it breaks, and what intelligence would actually change.

Loop map · three prioritised fixes · executive readout

01

Loop Diagnostic

2 weeks

One decision, traced end to end. Where it breaks, and what intelligence would actually change.

Loop map · three prioritised fixes · executive readout

Bring one decision

02

Loop Rebuild

4–6 weeks

The loop redesigned, governed proportionately, and one use case live with the people ready to move.

Redesigned loop · live use case · before / after metric

02

Loop Rebuild

4–6 weeks

The loop redesigned, governed proportionately, and one use case live with the people ready to move.

Redesigned loop · live use case · before / after metric

03

Executive Advisor

Monthly

A sparring partner for you and the board while the loop keeps learning.

Board sessions · decision reviews · on-call counsel

03

Executive Advisor

Monthly

A sparring partner for you and the board while the loop keeps learning.

Board sessions · decision reviews · on-call counsel

04

Fractional CDTO

At capacity

I hold the seat: strategy, team, roadmap and delivery, at the seniority the role needs. No full-time executive on the payroll.

Currently full · enquiries taken for future availability

04

Fractional CDTO

At capacity

I hold the seat: strategy, team, roadmap and delivery, at the seniority the role needs. No full-time executive on the payroll.

Currently full · enquiries taken for future availability

A handful of relationships a year.

A handful of relationships a year.

Bring one decision you don’t trust, and we’ll find where it breaks and whether it is worth rebuilding.

Bring one decision

Arcane Intelligence

Arcane: known to few.

Usually, so is the judgement behind your best decisions.

That’s the work.

Arcane: known to few.

Usually, so is the judgement behind your best decisions.

That’s the work.

Connect. Understand. Evolve.

Connect. Understand. Evolve.

The Intelligent Organisation →

arcaneintelligence.ai